Implement perspectives

AI transformation: From risk to value

Fri, 13 Mar 2026 09:08:58 GMT

AI is quickly moving from experimentation to everyday operations, but value does not come automatically. This session explores how leaders can turn AI from a perceived risk into sustainable business impact, offering clear guidance on how to start, scale and embed AI so it truly supports people, processes and results.

From hype to practical starting points

Many organisations agree that AI matters, yet struggle with where and how to begin. This section explores the shift from curiosity and pilots to real adoption. It highlights common leadership concerns around risk, data and control, and explains why waiting is no longer a safe option in a rapidly changing competitive landscape.

Two lanes to value

The session introduces two complementary paths. A generic AI foundation builds trust, habits and safe usage across the organisation. Process specific AI targets concrete business problems for deeper impact. Real value emerges when these two lanes run in parallel, reinforcing adoption while delivering measurable efficiency gains.

Designing for adoption and impact

Through a life sciences case, the video shows how AI can support complex, cross functional processes without replacing human judgment. Guided workflows, contextual support and clear governance help people work more consistently. The key lesson is clear, AI creates value only when it is designed around users and embedded into how work actually gets done.

From Change Fatigue to Change Resilience

Thu, 05 Feb 2026 11:09:59 GMT

Arbeiten Sie als Führungskraft, HR- oder OE-Verantwortliche:r oder als Teil eines Teams im stetigen Wandel – und bemerken Anzeichen von Veränderungsmüdigkeit (Change Fatigue)?

In diesem Webinar erfahren Sie, wie Veränderungsmüdigkeit entsteht, woran Sie sie frühzeitig erkennen und wie Sie gezielt Resilienz – persönlich und im Team – aufbauen können.
Sie erhalten konkrete Tools, praxistaugliche Tipps und Führungshebel, um Energie, Fokus und Wirksamkeit langfristig zu sichern.

Ständiger Wandel ist zur Realität geworden: Bevor eine Veränderung abgeschlossen ist, steht oft schon die nächste vor der Tür. Studien zeigen, dass die Anzahl erlebter Veränderungen pro Mitarbeitenden stark gestiegen ist - mit spürbaren Folgen: In einer Gartner Erhebung berichten über die Hälfte der Führungskräfte von ausgeprägter Veränderungsmüdigkeit in ihren Teams.

Doch was können wir tun, um Energie, Fokus und Wirksamkeit im Wandel zu erhalten - als Mitarbeitende und als Führungskräfte? Dieses Webinar bietet konkrete Schritte, mit denen Sie Veränderungsmüdigkeit erkennen, adressieren und Resilienz gezielt aufbauen.

OPEX26: Reinventing operations for the AI era

Fri, 23 Jan 2026 11:37:54 GMT

AI is no longer just a promise; it’s a strategic imperative – but one that still eludes impact in most operational settings.

Despite soaring expectations, many organisations remain trapped in ‘pilot purgatory.’ While 96% of executives believe AI can boost efficiency, 77% of employees report rising workloads due to poorly implemented solutions.Forbes 

True operational transformation requires more than experimentation: it demands new ways of working, strong governance, and a workforce empowered, not sidelined, by technology.

On 22 January, we will share Implement’s perspectives on AI in operations. To help us do that, we’ll be joined by leading AI expert Ethan Mollick, who will share his approach to the scalability challenge, as well as guest speakers from NVIDIA, Stena Line, and MATAS, who will share real-world examples.

You'll discover how AI’s true potential lies in its ability to reinvent how operations run. But success hinges on one key shift: moving from fragmented use cases to scalable, value-driven deployments. Think of it as a learning journey for your entire company rather than a tech rollout.

OPEX26: Scaling AI in operations

Fri, 23 Jan 2026 09:27:33 GMT

With Chris Green and Pedro Pérez, Implement Consulting Group

AI is moving fast, but impact in operations does not happen by itself. In this session, Chris Green and Pedro Pérez explore what it takes to move from promising pilots to scaled results, and what leaders must change in operating models, ownership and capabilities to stay ahead.

Why this moment matters

AI performance is accelerating at a pace few have seen before. Each new model unlocks more complex operational problems across supply chain, procurement, manufacturing and planning. Waiting is no longer a safe strategy. The gap between front runners and laggards is widening, and the cost of inaction is increasing.

From technology to leadership

The real shift is not technical, it is organisational. Leading companies treat AI as part of core operations, with clear ownership of value, decisions and accountability. Planners and engineers are trained to question and act on AI insights. Human expertise remains central, but it is augmented and strengthened.

Avoiding pilot purgatory

Many organisations get stuck in isolated pilots that never scale. The challenge is not deploying the latest model, but building the system around it. When experimentation, learning and integration become capabilities, new models become upgrades rather than transformation programmes, and impact turns tangible.

From failing transformations to lasting impact

Wed, 14 May 2025 12:53:45 GMT

Program management is critical for turning strategic ambition into real transformation, yet too many initiatives fall short. In this video you will discover how a structured TPM assessment can reveal blind spots, strengthen core capabilities and increase your chances of joining the 22 percent that succeed.

Why transformation programs struggle
Many organisations invest heavily in transformation programs but only 22 percent achieve their intended impact. Typical pitfalls include weak stakeholder involvement, unclear governance and limited focus on the receiving organisation. Recognising these challenges early allows you to steer the program, reduce risk and focus efforts where they matter most.

What the TPM assessment reveals
With 25 years of experience in transformation, we have developed a TPM assessment that gives a 360 degree view of your program. It combines qualitative insights and quantitative data to assess how you design and build the program, drive progress in execution and engage the receiving organisation across 24 critical parameters.

From insight to concrete action
The assessment delivers a clear roadmap that links findings to concrete optimisation initiatives. By simplifying structures, strengthening capabilities and making progress more predictable, it helps you build the program management practices needed for long term transformation success and significantly improve your chances of joining the 22 percent of programs that truly succeed.

Unlock the full potential of your transformations

Wed, 14 May 2025 09:16:00 GMT

Transformation programs are essential for delivering strategic value, yet most fail to achieve their goals. In this video, Implement Consulting Group shares proven insights and a framework to reduce complexity, increase predictability, and improve the chances of success for large-scale organizational transformations.

The transformation challenge
Many organisations run transformation programs, but only a small fraction succeed. High complexity, scale, and impact make execution different from standard projects. Most transformations struggle due to mismatched capabilities, insufficient governance, and lack of tailored approaches, leaving organizations at risk of failure.

Implement Consulting Group approach
With 25 years of experience, Implement Consulting Group has developed a practical framework, Implement TPM, to tackle these challenges. TPM helps organisations set ambitions, drive progress, and engage stakeholders effectively. The framework is designed to reduce complexity, improve predictability, and unlock the full potential of transformations.

Three core disciplines of TPM
Built for high impact focuses on strategy and future-state design. Drive progress ensures robust governance, structured management, and project execution. Engaged to change prepares the organisation through communication, stakeholder management, and change initiatives. Together, these disciplines form an ecosystem for successful transformations.

Tailored solutions for real impact
Success in transformation is context-specific. Implement TPM provides adaptable practices that align with each organization’s unique challenges. By focusing on ambition, execution, and engagement, organisations can increase the likelihood of achieving strategic goals while minimizing rework, scope changes, and program risk.

Beyond chatbots, AI as the new electricity

Tue, 26 Nov 2024 10:03:53 GMT

Is AI just another tool or a force like electricity that reshapes everything it touches? In this video, we explore how generative AI can transform organisations and societies, and how you can help steer its potential toward meaningful, sustainable impact.

Why we must look beyond chatbots

Many of us focus on AI chatbots as handy lightbulbs that brighten familiar tasks. This video invites you to see generative AI as electricity instead, a general purpose technology that can reshape how organisations operate and how societies function, far beyond simple productivity gains.

Rethinking work and responsibility

Through reflective questions, we examine whether we are ambitious and empathetic enough in how we adopt AI. You will be encouraged to think intentionally about the real problems worth solving, the values to protect, and how to guide AI so that its power serves meaningful, sustainable development.

Imagining future AI scenarios

Finally, we look ahead to future scenarios that AI could make possible. The session opens space to imagine what the electric engine of AI might be, who is shaping it, and how you and your organisation can help steer this technology in a good and responsible direction.

From assistance to automation with AI

Tue, 26 Nov 2024 10:03:22 GMT

AI is transforming how organisations work, make decisions and innovate. This video explores how leaders can navigate rapid change, understand shifting processes and unlock meaningful opportunities with AI. Viewers gain practical guidance for adopting tools, training and structured thinking to harness AI responsibly.

Understanding the new rules of AI
AI is reshaping how organisations operate, starting with process assistance and gradually moving toward full automation. The video outlines how teams can adapt as technology accelerates workflows, changes routines and enables new ways of working. Viewers learn how these stages open space for more value creating tasks.

The three Ts of AI adoption
The speaker presents a simple starter kit for organisations: tools, training and a task force. Making AI accessible to employees, building essential skills and dedicating time for structured reflection help companies discover what AI truly enables. This approach supports more confident and informed experimentation.

Balancing opportunity and risk
AI introduces potential but also uncertainty. A zero risk mindset limits progress, while thoughtful experimentation unlocks innovation. Leaders must encourage curiosity, share learnings and create safe spaces to explore new possibilities. Embracing controlled risk helps organisations stay relevant in a rapidly evolving landscape.

How to close the strategy execution gap

Tue, 12 Nov 2024 15:09:29 GMT

Why do so many well crafted strategies fail to deliver their promised results, and what would it mean for your organisation to close that gap. In this video, we explore the size of the strategy execution gap and the performance gains leaders can unlock by addressing it.

Why the strategy execution gap matters
Many organisations invest heavily in strategy but accept surprisingly poor execution. The video highlights a persistent gap between plans and realised performance, a gap no CEO would tolerate in operations or machinery downtime. Seeing strategy through an execution lens reveals a significant, often hidden, performance problem.

What the numbers tell us
Referencing a Harvard Business Review article, the video explains that strategies on average deliver only 63 percent of their predicted financial performance. That means a 37 percent shortfall in impact. For most companies, closing even part of this gap could translate into performance improvements of 60 to 100 percent.

What leaders can do
Leaders are invited to treat strategy execution as rigorously as operational performance. By making the execution gap visible, questioning what is truly acceptable and focusing on closing it, organisations can turn strategic intent into real business development and unlock substantial, measurable value.

Connect strategy with results through effective project execution

Tue, 12 Nov 2024 09:16:00 GMT

Discover how to bridge strategy and execution to drive real value for your organization. This video shows how a structured approach to portfolio management, project execution, and governance can create transparency, focus, and momentum, helping you deliver on your strategic ambitions effectively.

Driving value through the right projects
Our framework helps organizations focus on doing the right projects by creating transparency and prioritization in the portfolio. By managing resources, monitoring progress, and making informed decisions, companies can align initiatives with strategic ambitions and ensure sustainable value creation across all efforts.

Executing projects effectively
Equally important is doing the projects right. Implement Consulting Group emphasizes consistent project management practices, shared ways of working, and capability building. This ensures teams operate efficiently, adopt common roles and responsibilities, and deliver results with clarity and momentum.

Governance, performance, and leadership
Linking strategy and execution requires governance and performance oversight. Using data-driven decisions and structured communication, leadership can cascade strategic priorities through the organization. Strong leadership and change management underpin all efforts, enabling organizations to execute strategy effectively and achieve measurable impact.

Mastering strategy execution with maturity assessments

Tue, 12 Nov 2024 09:16:00 GMT

Discover how to make strategy execution actionable and measurable. This video shows how maturity assessments create a shared understanding of current gaps, align goals across stakeholders, and provide a simple tool to track progress over time, helping your organization achieve its strategic ambitions.

Understand the power of maturity assessments
A maturity assessment establishes a clear baseline across five key parameters, giving your organization insight into current gaps and shared goals. By providing a common language for strategy execution, the assessment enables teams to communicate more effectively and align priorities across stakeholders, ensuring everyone is working towards the same ambition.

Make strategy execution actionable
With a simple one-page tool, you can continuously monitor progress and evaluate how your organization is performing against its strategic objectives. The assessment can be repeated over time, allowing for ongoing improvement and a practical approach to achieving long-term success. This method turns strategy execution from an abstract concept into a measurable, actionable process.

Imagining the future of generative AI

Thu, 03 Oct 2024 14:33:02 GMT

AI is more than chatbots. In this video, Adam shares how generative AI and human imagination can redefine strategy, productivity and growth, helping organisations see bold new futures for their business and identify the real opportunities behind the buzz.

Why imagination matters in AI

Generative AI is still at the light bulb stage, yet it already promises to transform how we work and compete. Adam reflects on AI as a new kind of electricity and explains why imagination, not only roadmaps, is critical to uncover the next wave of intelligent solutions.

From strategy to real AI solutions

Through a real client case, Adam describes how a company aimed to double operations without doubling headcount by letting strategy and technology evolve together. By building an AI map and testing ideas in practice, they could set a much bolder, clearer vision for where AI creates the most value.

What you will take away

The video highlights the productivity gains emerging from generative models and why the most powerful effects arise when multiple trends accelerate at once. It also shows how expanding imagination helps organisations see concrete opportunities and approach AI with greater confidence and ambition.

From company values to real green impact

Thu, 03 Oct 2024 09:04:21 GMT

Environmental sustainability can feel like a threat or an opportunity. In this video, you explore the real drivers behind corporate sustainability, from values and shareholder pressure to customer willingness to pay, and gain insight into the gap between what customers promise and what they actually pay.

What the video explores
This video explores what drives companies toward environmental sustainability, and whether they see it as a threat or an opportunity. It highlights how living company values, more than isolated initiatives, is becoming the key factor shaping sustainability efforts across industries.

Why this matters
The speaker unpacks the underlying drivers, from shareholder pressure and customer expectations to the belief that sustainability still provides competitive advantage. You learn how these forces push organisations to integrate environmental concerns into strategy and culture instead of treating them as separate compliance topics.

How companies can respond
Finally, the video shares survey insights showing customers say they will pay 5 to 20 percent more for sustainable products, yet in reality pay closer to 5 to 10 percent. You gain a nuanced view of this gap and what it means for pricing, value creation and communication.

Bringing breakthrough products faster to market

Mon, 27 May 2024 13:26:24 GMT

Groundbreaking products often fail to realise their full potential. This video shows why aligning innovation, marketing and sales early on helps companies communicate value clearly, shorten time to market and achieve stronger commercial results.

Why innovation intent gets lost
Many organisations struggle to translate step change innovations into successful customer adoption. When product development, marketing and sales work in isolation, the original purpose behind the innovation often disappears. This leads to slower market entry, weaker value messaging and customers who do not fully understand the benefits.

How to create commercial coherence
The video highlights a structured approach that brings innovation teams, marketers and sales specialists together to shape a clear value proposition. By defining customer value early and backing claims with solid evidence, companies strengthen their message and improve sales outcomes. This coordinated effort helps reduce time to market, increase win rates and secure pricing that reflects the product’s true potential.

How to protect margin in contract renewals

Mon, 27 May 2024 13:26:22 GMT

Many B2B companies struggle to protect margin when contracts come up for renewal. This video shares insights on how proactive planning and clear value documentation can shift negotiations from pure price talk to value focused dialogue, helping teams secure stronger outcomes.

Understanding the renegotiation challenge
Many companies lose margin during contract renewals due to late engagement and aggressive price pressure from competitors and procurement. The video outlines why sales teams often enter negotiations unprepared and how this reactive approach limits their ability to influence outcomes.

Why a new approach is needed
Procurement defaults to price when suppliers fail to present clear value. By documenting and communicating delivered benefits early in the contract period, companies can strengthen their position and avoid unnecessary discounts. This proactive mindset also prevents last minute upgrades that rarely shift procurement priorities.

A framework for better renewals
The solution highlights three components. Start renegotiation planning from the moment the contract begins. Build solid evidence of the value created throughout the partnership. And ensure leadership actively coaches account teams to focus on winning renewals with the same discipline as acquiring new customers.

How leaders navigate crises and societal challenges

Tue, 30 Jan 2024 09:16:00 GMT

Discover how leaders are navigating an era of constant crises, societal expectations, and complex dilemmas. This video explores why decision-making now demands more than business acumen, and how executives are adapting to a world where societal problems are inseparable from corporate strategy.

Crisis load and executive focus
For the past few years, leaders have faced an unprecedented series of crises, from geopolitical tensions to supply chain disruptions. Executives spend more time and energy than ever in board and executive meetings, navigating high-pressure situations that demand collective decision-making and strategic foresight.

Societal problems as business challenges
The Edelman Trust Survey highlighted a shift in expectations: the public now looks to organizations and CEOs to address societal challenges. This means companies must consider a wider range of stakeholders beyond shareholders, taking responsibility for ethical, social, and environmental impacts while maintaining business performance.

Complexity, paradox, and persistent tension
Leaders now face problems that are ambiguous, persistent, and value-laden. Issues such as diversity, equity, and inclusion illustrate the ongoing nature of these challenges, requiring continuous adaptation and commitment. Executives must navigate paradoxical tensions while guiding organizations through persistent societal and business demands.

How leaders can shape courageous conversations

Tue, 30 Jan 2024 09:16:00 GMT

Discover how leaders can move beyond superficial dialogue and embrace courageous, curiosity-driven conversations that drive real impact. This video highlights practical steps to stop unproductive discussions, start essential ones, and reimagine strategy as a continuous, empowering process for any organization.

Courageous conversations matter
In today’s complex business environment, leaders need more than routine discussions. David and Henrietta explore how curiosity and courage can transform conversations, helping organizations focus on what truly matters. They provide practical questions to identify which conversations to stop and which are essential to start.

Reimagining strategy
Traditional strategy as a periodic event is no longer sufficient. The video discusses how organizations can shift to continuous strategy conversations, building capabilities that enable better decision-making at all levels. Leaders are encouraged to move from static plans to dynamic, always-on strategic thinking.

Empowering leadership in times of tension
The discussion emphasizes upgrading both mindset and capabilities to navigate ambiguity and complex challenges. Embracing a both-end mindset, shaping courageous conversations, and rethinking strategy are presented as key pathways for leaders to drive progress and ensure their organizations thrive in uncertain times.

Adam Hede – Shaping a more courageous AI conversation

Sat, 23 Dec 2023 06:00:00 GMT

Unleashing agile potential in your organisation

Wed, 15 Nov 2023 09:16:00 GMT

Explore how organisations can become truly agile, responsive, and entrepreneurial. In this video Stig Albertsen from Implement Consulting Group shows why conventional approaches fall short and how leaders can unleash creativity, adaptability, and human potential to drive real change and innovation.

Why agility matters
Agility is more than a buzzword. Organisations often experiment with frameworks like SCRUM, sprints, and hackathons, yet only 70% of leaders see their companies as proactive. Mid-sized organizations report even lower adaptability. Understanding these gaps is critical to building organisations that respond effectively to change.

The human factor in management
True adaptability requires tapping into human potential. Engaged employees bring creativity, passion, and entrepreneurial thinking. Organisations that focus on empowering people, rather than enforcing rigid hierarchies, unlock innovation and responsiveness at every level. Management practices must align with this vision.

Rethinking management models
Management model innovation is the next frontier. By evaluating principles, processes, and culture, companies can identify areas that limit autonomy and experimentation. Case studies from pioneering organizations illustrate how networks, followership, and experimentation can replace bureaucracy, fostering environments where humans thrive.

Your role as a leader
Change starts with individual activism. Leaders can experiment, challenge assumptions, and create environments that support engagement, innovation, and continuous learning. Overcoming short-term thinking and bureaucratic mindsets allows organizations to build sustainable agility and lasting impact.

Why early prototypes beat endless analysis

Tue, 04 Jul 2023 09:16:00 GMT

Discover why adopting a designer's mindset and focusing on early prototypes can transform strategy processes. This video shows how tangible prototypes help validate ideas, streamline decisions, and cut through corporate complexity.

Focus on early prototypes
Prototyping is a critical tool in strategy development. By creating tangible versions of ideas early, teams can test and explore multiple options. This approach encourages hands-on learning, provides clarity on potential outcomes, and makes discussions around strategic choices more productive and concrete.

Adopt a designer mindset
Designers think non-linearly and embrace experimentation. By getting prototypes into real environments and in front of real people, you can validate concepts faster and more effectively. This method reduces overreliance on data alone and fosters practical solutions that resonate with stakeholders.

Streamline decision-making
A single prototype can cut through corporate theater, enabling teams to focus on meaningful conversations rather than endless meetings. Early testing of ideas provides immediate insights, helping organizations move quickly from concept to actionable strategy, while reducing uncertainty and aligning teams around real results.

Rethinking strategy, making it an ongoing conversation

Tue, 04 Jul 2023 09:16:00 GMT

Strategy should not be limited to a five-year plan, it should be an ongoing conversation about possible futures. This video explores how companies can rethink strategy, making it a living dialogue that drives adaptability and meaningful action rather than static presentations.

Why continuous strategy matters
Traditional strategy approaches often focus on rigid five-year plans that quickly become outdated. In this video, Implement Consulting Group emphasizes the need for ongoing conversations about future possibilities, helping organizations remain agile and responsive to change. The focus is on making strategy a living, evolving process that guides real action.

How to transform your approach
By shifting from static plans to continuous dialogue, companies can explore multiple futures and identify opportunities more proactively. This approach encourages collaboration across teams, breaks down silos, and ensures that strategy becomes a dynamic tool for decision-making rather than just a document to display.

Benefits for your organization
Adopting an ongoing strategy process increases adaptability, reduces wasted effort on outdated plans, and enhances organizational alignment. Viewers will gain practical insights into creating a culture where strategy drives meaningful change, fostering innovation and sustainable growth for the future.

Rethinking strategy as an ongoing capability

Tue, 04 Jul 2023 09:16:00 GMT

Strategy is no longer a yearly exercise but a continuous capability. This video explores how organisations can move from fixed planning cycles to a mindset of ongoing strategic decision-making that empowers people to make better choices every day.

The shift from process to capability
Traditional strategy processes often revolve around annual timelines and board approvals. But this limited view can restrict an organisation's ability to adapt. The video argues that while formal strategy reviews will always have a place, the most important strategic decisions happen continuously across the organisation.

Making great choices every day
Strategy should be seen as a shared capability, not just a leadership function. When everyone is equipped to make thoughtful, aligned decisions in their daily work, strategy becomes a living part of the organisation. Implement Consulting Group invites viewers to rethink how they design for ongoing strategic conversations and choices.

The power of co-creation in strategy

Tue, 04 Jul 2023 09:16:00 GMT

True innovation and ownership come when everyone is part of setting the direction. In this video, Dr. Michael Hurt explores how engaging people at every level turns strategy into a shared act of creation that fuels both empowerment and better outcomes.

Everyone makes choices

Every company wants to be more innovative and entrepreneurial. But real ownership happens only when people are truly engaged in shaping the direction and solving challenges together. When employees co-create ideas, they naturally feel more invested and committed to making them succeed.

Co-creation builds commitment

Dr. Michael Hurt highlights the power of including everyone in the strategic conversation. He challenges the traditional split between “strategy” and “implementation,” showing that everyone in an organisation makes choices that matter. This shift in mindset transforms strategy from a top-down plan into a shared, empowering dialogue.

Unlocking collective wisdom in your organisation

Tue, 04 Jul 2023 09:16:00 GMT

Discover how organisations can move beyond top-down thinking and truly engage the people who make their future possible. This video shows how to activate collective intelligence, involve teams at every level, and create strategies that benefit everyone.

Engaging the collective
Many organisations rely on a few leaders to make decisions, assuming they hold all the answers. This approach often overlooks the wealth of knowledge present across the company. By tapping into collective intelligence, organisations can uncover new insights, make more informed decisions, and design strategies that reflect the experience of the entire workforce.

Designing the future with engagement
Successful organisations bring employees and customers into the strategy process, ensuring those who will live the future are part of shaping it. High engagement across teams fosters ownership, motivation, and creativity, enabling companies to explore possibilities more effectively and build a future that is both practical and inspiring.

Rethinking strategy as a creative process

Tue, 04 Jul 2023 09:16:00 GMT

Strategy is often seen as a rigid analytical process, but it can be approached creatively. This video explores how starting with imagination rather than analysis allows for bolder, more effective choices, and helps leaders rethink their role in shaping strategy.

The creative side of strategy
Many strategy processes feel cumbersome and overly analytical, leaving little room for creativity. By flipping the approach, starting with imagination, leaders can unlock innovative ideas and solutions that would be missed in a purely analytical process. This perspective encourages a more human and dynamic way of thinking about strategy.

Rethinking the strategist's role
The video highlights the importance of seeing oneself as an artist rather than just a planner. Embracing creativity allows leaders to guide strategic choices with vision and intuition, rather than relying solely on numbers and analysis. Implement Consulting Group shares insights on how this mindset shift can make strategy more inspiring and effective.

Practical takeaway for leaders
Viewers will learn how to integrate creativity into their strategic processes, allowing teams to generate better ideas and make bolder choices. The approach emphasizes human insight, experimentation, and imagination, helping organizations move beyond predictable, analytical strategies toward more innovative outcomes.

Rethinking your operating model for real impact

Mon, 03 Jul 2023 09:16:00 GMT

Organisations face a fragile and fast changing context that demands new ways of working. This video explores why updating your operating model is essential and how a structured approach can help you connect strategy with daily execution to create real and lasting value.

Why rethink your operating model
A rapidly shifting environment places new pressure on organisations to adapt with speed, clarity and purpose. Sustainability demands, changing stakeholder expectations and evolving market conditions all influence how companies must design their future ways of working.

A practical approach to transformation
Implement uses the playing to win framework to connect strategic intent with practical choices. By exploring capabilities, management systems and organisational design, the process helps create a target operating model that is feasible, aligned and ready for impact. Leadership teams gain a shared understanding of ambition and direction.

Designing a model that fits your reality
The operating model framework covers business context and key dimensions that must work together. Each transformation is unique, requiring exploration, testing and a learning mindset. Culture remains central to success, ensuring the organisation can live the change it designs and deliver value for its customers.

How customer centricity drives growth

Tue, 21 Mar 2023 09:16:00 GMT

Discover how customer centricity can transform your organisation into a growth engine. Learn why engaging employees and breaking down silos is crucial to delivering exceptional customer experiences and how a strategic approach can set your company apart.

Why customer centricity matters
Customer centricity is more than a buzzword, it is a strategic choice that drives success. Companies often struggle due to silos, low engagement, and limited capabilities. By addressing these challenges, leaders can create an environment where employees are motivated, engaged, and aligned around delivering outstanding customer experiences.

Strategies for success
Implementing a customer centric culture requires action at all levels of the organisation. Leaders need to focus on removing barriers, fostering collaboration across functions, and embedding customer focus in everyday decision making. When done effectively, these steps not only enhance satisfaction but also create sustainable growth and differentiation in the market.

Transforming HR: From Hierarchy to Experience and Purpose

Wed, 25 Jan 2023 09:16:00 GMT

Discover how societal changes are reshaping people strategy and HR technology. Learn key trends in purpose-driven work, skills-based organizations, and employee experience, and gain actionable insights to transform how your teams work and thrive.

Key trends in people strategy
The workplace is shifting as employees seek meaning, fairness, innovation, and seamless experiences. Organizations must adapt by focusing on purpose, ESG factors, and coaching leadership, moving from rigid hierarchies to more flexible, skills-based structures that empower employees and drive innovation.

Technology and talent development
Modern HR technology is evolving to support people-centered strategies. AI-powered tools suggest learning, guide development, and enhance employee experience. Talent marketplaces and integrated systems like Workday, SuccessFactors, Oracle, Gloat, and Eightfold are enabling internal mobility, smarter talent acquisition, and more adaptive workforce planning.

Practical insights and breakout sessions
The webinar offers actionable insights through four breakout sessions: talent acquisition, skills-based talent management, employee experience, and journey design. Participants learn how to implement these strategies, engage employees, and create an environment that supports continuous learning and innovation.

Inspiration for your organization
Implement Consulting Group emphasizes practical steps for improving employee engagement, career development, and internal mobility. By focusing on purpose, experience, and AI-driven insights, organizations can create meaningful change, unlock talent potential, and design people strategies that meet the evolving expectations of today’s workforce.

Read faces, enhance your emotional intelligence

Fri, 02 Sep 2022 09:16:00 GMT

Discover how tiny facial movements reveal hidden emotions and influence every conversation. This video guides you through seven basic microexpressions, showing how reading them can improve your emotional intelligence, collaboration, and everyday interactions.

Why microexpressions matter
Microexpressions are fleeting facial movements that reveal true emotions in less than half a second. Understanding these expressions allows you to better interpret the feelings of colleagues, clients, and loved ones, improving both personal and professional interactions. Even small insights can have a significant impact on communication outcomes.

The seven basic microexpressions
Based on research by Charles Darwin, Paul Ekman, and Wallace Friesen, the seven universal microexpressions are happiness, contempt, disgust, anger, sadness, fear, and surprise. Each has distinct signals, from symmetrical smiles for happiness to asymmetrical lip movements for contempt. Recognising these cues enhances emotional awareness and helps navigate complex social situations.

Applying microexpressions in daily life
Paying attention to microexpressions, especially changes from a person's neutral baseline, can transform conversations. By interpreting these subtle signs, you gain insights into others' feelings, respond more empathetically, and adapt your communication effectively. Mastering this skill fosters trust, collaboration, and deeper connections in every interaction.

How to double project impact in half the time

Fri, 02 Sep 2022 09:16:00 GMT

Projects fail too often, wasting resources and potential value. This video shows how the Half Double methodology can drastically improve project outcomes, enabling leaders to create real impact, achieve business goals faster, and unlock the full potential of their teams.

Why projects need a new approach
Only about one third of traditional projects succeed, meaning most initiatives waste time, money, and potential value. The success of projects directly impacts companies, economies, and society, making it crucial to rethink how we work with projects to achieve better results.

Introducing the Half Double methodology
Implement Consulting Group partnered with universities and hundreds of project managers to develop the Half Double methodology. Focused on impact, flow, and leadership, it emphasizes value creation, weekly progress, and collaborative leadership to drive measurable success in real-life projects.

Proven results in action
87% of projects using Half Double achieve their business goals, far exceeding traditional success rates. Pilot projects in diverse organizations demonstrated that it is possible to double project impact in only half the time, making this a practical and proven approach for project leaders.

Get started with Half Double
By applying nine key tools and methods, project managers can achieve faster results, create real business value, and lead projects with confidence. Getting Half Double certified equips teams to consistently deliver successful projects and unlock their full potential.

Unlocking growth through your operating model

Wed, 17 Aug 2022 09:16:00 GMT

Unlock the full potential of your organization by connecting strategy with action. This video shows how designing a growth operating model can transform your people into engines of business growth, helping you achieve faster results and sustainable success.

Why a growth operating model matters
A growth operating model bridges the gap between your strategy and your results. Organizations often struggle to translate plans into outcomes because it is people, not plans, that create change. By investing in a tailored operating model, companies can unlock human potential and accelerate business growth.

Designing for your unique business DNA
There is no universal blueprint for success. Each operating model should reflect your company’s growth strategy and unique DNA. Implement Consulting Group guides organizations to design their way, creating capabilities and processes that turn today’s teams into tomorrow’s growth engines.

Proven impact on growth
Companies that implement a growth operating model are three times more likely to grow faster than peers. Investing in people-focused operations is one of the most effective ways to ensure your strategy delivers tangible results and long-term competitive advantage.

How to put customers at the heart of your market approach

Wed, 17 Aug 2022 09:16:00 GMT

Discover why traditional go-to-market approaches often fail and learn how to put the customer at the center of your strategy. This video explains how to adapt to changing customer needs and technology, and what businesses can do to get their market approach right.

Why traditional approaches fail
Many companies rely on methods that worked in the past, but customers and technology have evolved. Sticking to old routines can limit growth and miss opportunities. In this video, we explore why common go-to-market questions often focus on the wrong starting point and how this can hinder results.

Adopting a customer-first perspective
The key to a successful go-to-market strategy is understanding your customers and their needs. By starting from the market perspective rather than internal processes, businesses can design approaches that truly resonate. Learn how to evaluate channels, partnerships, and digital platforms effectively to meet customer expectations.

Getting it right with strategy
Going to market is complex, but focusing on the customer journey provides clarity. We guide businesses through the process of designing strategies that are agile, relevant, and aligned with modern trends. This video offers actionable insights to help companies rethink and optimize their market approach.

How to engage employees for better customer experience

Wed, 17 Aug 2022 09:16:00 GMT

Discover how customer centricity can transform your organisation into a growth engine, and why engaging employees at every level is key to delivering exceptional experiences. Learn practical insights on breaking silos and embedding a culture that truly puts customers first.

Why customer centricity matters
Customer centricity is more than an initiative, it is a strategic choice. Organisations that successfully embed this approach see improved engagement, stronger customer relationships and differentiation in competitive markets. Leaders play a crucial role in fostering this culture across all levels.

Engaging employees and breaking silos
The biggest challenge for companies is aligning teams and motivating employees to fully embrace a customer centric culture. When engagement is high and organisational silos are removed, the chance of delivering outstanding customer experiences increases significantly, creating a measurable impact on business growth.

Implementing a customer centric strategy
Building a customer centric organisation requires more than foundational efforts. Leaders must ensure that every function and employee understands their role in enhancing customer experience, turning strategy into actionable behaviours that drive long-term value and sustainable competitive advantage.

How to communicate true customer value

Wed, 17 Aug 2022 09:16:00 GMT

Learn how to create and communicate real value for your customers with a clear, customer-focused approach. This video shows the key elements of strong value propositions and offers practical insights for building a mindset and capabilities that drive measurable impact.

Understanding customer value

Many organizations struggle to clearly communicate the value they deliver. Studies show that 75% of companies fail to express their value propositions effectively, and half of these propositions are not aligned with what truly matters to customers. This video explores how successful companies define and communicate value with clarity and impact.

Building strong value propositions

Top-performing companies share common practices. They begin with a deep outside-in perspective, validate their ideas with customers, and develop prototypes to test their value. They focus on building organizational capabilities and fostering a shared mindset, ensuring that everyone continuously works toward creating meaningful value for customers.

How to turn growth ambitions into real results

Wed, 17 Aug 2022 09:16:00 GMT

Organic growth is not a matter of luck, but of design and strategy. This video explores how companies can turn growth ambitions into measurable results, showing how customer insights, co-creation, and strategic choices create a commercial system built for sustainable success.

Understanding commercial growth
Organic growth is the oxygen of any organization, driving change and keeping companies ahead of competitors. In this video, we highlight why successful growth is intentional, relying on well-designed strategies and thoughtful planning rather than chance. Viewers will learn how to build a framework for sustained commercial performance.

Steps to successful growth
The most successful companies use an outside-in perspective to understand customer needs and make strategic choices accordingly. They involve stakeholders in co-creation, test and calibrate their commercial systems, and align growth initiatives with customer experience, value proposition, portfolio, go-to-market approach, and operational capabilities. This approach turns ambition into tangible results.

Creating a movement around growth
Growth is most effective when it engages the whole organization. By making growth a shared mission, companies can rally employees around common goals. The video shows how integrating insights, strategy, and stakeholder engagement transforms commercial plans into actions that drive measurable impact.

Reimagining sustainable business strategy

Thu, 10 Mar 2022 14:40:00 GMT

Many companies see sustainability rising on the agenda even in times of crisis, yet a clear gap remains between leaders and laggers. This video invites viewers to rethink how strategy is designed and implemented so that sustainability becomes a driver of long term value for all stakeholders.

Why sustainability stays on the agenda

Despite global uncertainty most companies report that sustainability remains a top priority. Leaders are far ahead in setting roadmaps and using sustainability in strategic decisions. The widening gap highlights the need to shift from plans to real implementation and to raise ambitions for long term impact.

Rethinking the purpose of business

The video challenges the idea that profit alone defines success. True value comes from serving all stakeholders including customers suppliers staff investors and regulators. By questioning narrow customer centricity it encourages companies to solve meaningful problems that benefit society as well as the business.

From competition to collaboration

Sustainability demands a broader view of value chains and value networks. No company operates alone so lasting change requires collaboration across the system. The message is a call to reimagine strategy as sustainable collaborative value creation and to act now to shape a better shared future.

Stig Albertsen and Katrina Marshall - Change is changing conversations

Mon, 15 Nov 2021 06:00:00 GMT

In this introductory episode, hosts Stig Albertsen and Katrina Marshall Dyrting discuss Changing Conversations in organisations and lay out the foundation for this podcast series: why focus on conversations, what could be possible if we do and who we will meet in the coming episodes?

The key topics covered in this episode are:

Organisations are conversations
If you want real change, change the conversation
That conversations are the smallest biggest thing we can play with when it comes to change.

For references, links, and other episodes, visit the podcast homepage here.

How to create change that feels like a movement

Tue, 06 Apr 2021 09:16:00 GMT

Discover how change can become a movement, not just a project. This video shows how to unlock energy, ownership, and collaboration in your organization, helping you create impactful change that engages people at every level.

Why change needs a new approach
Traditional change management often fails to inspire people. This video explores why technical solutions alone are no longer enough and highlights three critical shifts in problems, structures, and power dynamics. By understanding these shifts, leaders can create conditions where change emerges through collective engagement.

How change movements unfold
Change movements rely on talking and doing, connecting people, co-creating ideas, and experimenting together. Real-life examples, including NASA's Centennial Challenge, show how small experiments spark engagement and innovation, demonstrating that ownership and collaboration are key to lasting change.

Three stages of successful change movements
Successful movements start with ignition, where a shared ambition motivates people. Emergence follows, with small experiments creating learning and momentum. Finally, diffusion spreads the change widely, embedding new ways of thinking and working into the organization’s culture.

The role of leaders and employees
Everyone has a part to play, from leaders coordinating efforts to employees contributing perspectives and solutions. By embracing collective problem solving and fostering a culture where people feel empowered, organizations can unlock creativity, energy, and sustainable change.

How leaders can ask the questions that transform

Thu, 25 Mar 2021 09:16:00 GMT

Explore how leaders can rethink strategy to tackle systemic challenges and create meaningful impact. This video uncovers the questions that move organizations from good to great, showing how connecting craft to purpose can unlock innovation, engagement, and a positive role in society.

Rethinking strategy for the future
In this video, we explore why traditional strategy focused on “where to play” and “how to win” is no longer enough. By learning from visionary leaders like Bjarke Ingels and Thomas Thune Andersen, we see how bold questions and a forward-looking mindset can help organizations imagine entirely new possibilities and redefine success.

Connecting craft to meaningful impact
We highlight how organizations can link their capabilities to solving worthwhile problems. Examples from companies like Unilever and Novo Nordisk demonstrate how catalyzing collective action, engaging ecosystems, and taking responsibility for societal challenges can transform both business and society, creating engagement, innovation, and long-term relevance.

Leading courageously at all levels
The video emphasizes that strategy and transformation are not limited to CEOs. Everyone in a modern organization can act as a leader. By asking the right questions, inspiring action, and embracing a catalytic role, organizations can future-proof themselves while contributing positively to the world.

Practical steps to unlock organisational potential

Fri, 12 Apr 2019 09:16:00 GMT

Learn practical strategies to reduce bureaucracy and increase agility in your organisation. This video shows four actionable approaches you can start applying today to improve leadership, project execution, and organisational efficiency.

Key strategies to reduce bureaucracy
This video highlights four practical steps for organisations seeking to become more agile and post bureaucratic. From measuring your bureaucratic load with a BMI test to running management model hackathons, these strategies help identify hidden barriers and unlock efficiency across teams.

Building post bureaucratic leadership
Learn how to develop leadership capabilities suited for a post bureaucratic environment. Focus on mindset shifts, sensitivity to natural hierarchies, and understanding when to lead and follow. These insights guide leaders to empower their teams while reducing unnecessary administrative overhead.

Detoxing your change engine
Discover how to streamline your organization’s project and change efforts. By addressing the bureaucratic habits in projects and steering committee meetings, organizations can transform project management into a laboratory for efficiency and learning, boosting overall performance and engagement.

Four principles for effective leadership

Fri, 12 Apr 2019 09:16:00 GMT

Discover four practical principles that can transform your leadership style. Learn how to listen more, experiment boldly, and focus on the why to create more engaged teams and post-bureaucratic leadership environments.

Listen before you speak
Effective leadership begins with listening and asking the right questions. Applying the wait principle encourages leaders to pause before speaking, fostering conversations where everyone feels heard. This approach shifts leaders from being directive to being facilitators of meaningful dialogue.

Experiment and stop what does not work
Simplifying leadership processes requires experimentation and knowing when to stop doing things that no longer serve the team. By testing new approaches and removing unnecessary routines, leaders can uncover more effective ways to manage and inspire their teams.

Focus on why, not how
Leaders often overemphasize the how, which leads to micromanagement. By spending more time clarifying the why, leaders can delegate tasks with confidence, enabling teams to take ownership while the leader frames issues and choices strategically.

Prototype your future self
Experimentation is not only for processes but also for personal leadership growth. Prototyping your future self involves trying new behaviors over time and seeking feedback, helping leaders increase engagement, adapt to evolving expectations, and foster a more dynamic workplace culture.