Operations

Building a Stronger Nordic Marketing Model

Tue, 21 Apr 2026 14:50:05 GMT

Elkjøp and Implement Consulting Group

How do you transform marketing across multiple markets during uncertain times? In this video, Elkjøp shares how a new operating model created clearer roles, stronger collaboration, and a more effective way of working across the Nordics. Learn how change can become a platform for growth.

The challenge
The post-pandemic period was a difficult time for many retailers, including Elkjøp. Market conditions changed quickly, and an organisation built for growth needed to adapt. Across four Nordic markets, marketing operated in different ways, with separate KPIs, strategies, and processes that created unnecessary complexity.

The transformation
Elkjøp introduced a new marketing operating model, moving from a decentralised structure to a more centralised setup. This created clearer ownership, stronger collaboration between Nordic teams and local markets, and a better understanding of how marketing supports the wider commercial agenda.

The impact
The result has been a more aligned and KPI-driven organisation with clearer mandates and improved agency management. Implement Consulting Group supported the journey with benchmarks, best practices, and practical problem-solving that helped maintain momentum and deliver lasting change.

Advance your demand planning process

Mon, 30 Mar 2026 12:53:29 GMT

How do you turn macroeconomic data into better planning decisions? This webinar shows how to use leading indicators to challenge bias, strengthen cross functional dialogue and create a more realistic demand outlook. You will get practical guidance and a concrete case from Grundfos.

Why it matters
Macroeconomic indicators can help planners spot market shifts earlier, test whether forecasts are realistic and reduce long range bias. Instead of relying only on historical sales or gut feel, companies can use external signals to build a stronger rationale behind demand plans and improve alignment across functions.

How to use it in practice
The webinar explains how to bring macro indicators into a business oriented demand review. The focus is on three conversations, checking for bias, understanding decision implications and comparing market development with company ambition. This helps teams turn external data into clearer actions and better planning decisions.

What Grundfos learned
Grundfos shares how it built a structured approach to selecting indicators, combining them into one joint macro signal and using that signal in demand reviews. The case shows why simplicity, business insight and trust in the model matter, and how macro indicators can also strengthen AI based forecasting.

Explore automation and scheduling in SAP PPDS

Thu, 05 Feb 2026 11:12:19 GMT

Explore how automation, heuristics and optimisers can improve production planning efficiency. This session gives you practical insights, live demos and expert perspectives to help you strengthen your PPDS setup and prepare for future‑ready supply chain planning.

Overview
This webinar explores how automation, heuristics and optimisers enhance production planning in SAP PPDS. The session introduces key concepts, recaps previous learnings and outlines how PPDS supports efficient and resilient scheduling. You will gain both foundational understanding and practical guidance to help improve planning performance.

Team and expertise
Specialists from Implement Consulting Group and invited SAP experts share hands‑on experience across supply chain planning, including PPDS, S4HANA and APO transition scenarios. Through real examples, they highlight typical challenges, opportunities for improvement and the value of maturing planning capabilities over time.

Key concepts explained
The webinar covers planning heuristics, PP and DS optimisers and the differences between manual, rule‑based and cost‑based approaches. It explains when each method is appropriate and how they work in combination. The speakers also address capacity constraints, data quality and common migration scenarios.

Live demos
Two demonstrations show how PPDS generates planned orders, how setup matrices work and how optimisers schedule based on costs and constraints. The examples reveal how the system reacts to demand variation, capacity overloads and multi‑resource options, offering relevant insights for real production environments.

SAP perspectives
SAP experts share updates on PPDS development, including embedded analytics, flexible constraints, IBP integration and AI‑driven planning assistance. They explain how PPDS and IBP complement one another and how planners will increasingly benefit from guided decisions, better transparency and explanation tools.

OPEX26: Reinventing operations for the AI era

Fri, 23 Jan 2026 11:37:54 GMT

AI is no longer just a promise; it’s a strategic imperative – but one that still eludes impact in most operational settings.

Despite soaring expectations, many organisations remain trapped in ‘pilot purgatory.’ While 96% of executives believe AI can boost efficiency, 77% of employees report rising workloads due to poorly implemented solutions.Forbes 

True operational transformation requires more than experimentation: it demands new ways of working, strong governance, and a workforce empowered, not sidelined, by technology.

On 22 January, we will share Implement’s perspectives on AI in operations. To help us do that, we’ll be joined by leading AI expert Ethan Mollick, who will share his approach to the scalability challenge, as well as guest speakers from NVIDIA, Stena Line, and MATAS, who will share real-world examples.

You'll discover how AI’s true potential lies in its ability to reinvent how operations run. But success hinges on one key shift: moving from fragmented use cases to scalable, value-driven deployments. Think of it as a learning journey for your entire company rather than a tech rollout.

Transforming shipping claims: Stena Line's journey with AI

Fri, 23 Jan 2026 11:08:14 GMT

Muhammad A. Samad, Group Head of Digital and Artificial Intelligence at Stena Line

This conversation explores how a traditional industry uses AI to streamline claims, reduce backlog and improve customer experience. Viewers will gain insights into how learning systems, trust building and practical experimentation enable real world operational impact.

Modernising claims processing
A traditional shipping company set out to challenge legacy processes by applying AI and automation to high volume claims handling. With inconsistent documentation, regional variations and rising payouts, the team focused on early progress to test whether modern technology could create meaningful improvements.

Operational impact and customer experience
The rollout delivered clear results. Rejections were cut by 50 percent, payouts aligned better with real damage values and backlogs decreased significantly. Customers also noticed faster processing times, providing positive feedback and signalling that the new approach created tangible value in everyday operations.

Building trust and navigating resistance
Introducing AI into a legacy heavy organisation triggered resistance, particularly where no digital footprint existed. The team found that success depended less on proving the technology and more on building trust, understanding local nuances and enabling people to see how the tools supported their work.

Learning systems and sustainable adoption
Rather than implementing a fixed system, the process relied on constant learning. Models improved over time as data context was built, and teams adapted their ways of working. Upskilling became essential, supported by natural curiosity and external exposure to AI tools, helping employees engage with the new solutions.

Organisational evolution and future readiness
To run AI at scale, business development and digital development were brought closer together. Regional teams collaborated with tech functions to refine processes, address data gaps and maintain momentum. The key learning was to avoid rigid standardisation and instead use the technology to create space for trust, flexibility and continuous improvement.

Ethan Mollick - AI will reshape work. If we let it.

Fri, 23 Jan 2026 10:14:55 GMT

AI is transforming the way organisations work, but the biggest challenge is not technology - it’s how leaders harness innovation, share insights, and redesign processes. This session explores how operational leaders can use AI to amplify productivity, make smarter decisions, and build an AI-first organization.

The organisational challenge

Traditional structures were built for human intelligence and deterministic workflows, but AI operates statistically and continuously generates insights. Operational leaders must rethink how work is organised, how breakthroughs are shared, and how innovation is scaled across teams to avoid isolated gains and maximise impact.

Applying AI strategically

The real value of AI comes when leaders integrate it into decision making, procurement, product quality, and everyday processes. By actively using AI to guide actions, identify opportunities, and test scenarios, organisations can move beyond pilots, harness collective intelligence, and align investments with measurable business outcomes.

Preparing for the future

Even as AI advances toward general intelligence, human context, interdependencies, and organisational complexity remain central. Companies that proactively build AI capabilities internally will gain a lasting advantage, widening the gap between AI-forward organisations and those that wait for external solutions.

Ethan Mollick - The nexus where everything is going to happen is in operations.

Fri, 23 Jan 2026 10:12:11 GMT

AI is no longer just a technology initiative. To unlock real value, organisations must rethink leadership, incentives and ways of working. In this video, you will learn how to turn AI from isolated productivity gains into company wide innovation through a practical model for action.

Why AI needs a new lens

AI has shifted from a technical data science discipline to a hands on tool used across organisations. Treating it purely as a technology project leads companies astray. The real opportunity lies in rethinking people, processes and creativity. Success depends on leadership that sets direction and aligns incentives with a clear vision for an AI enabled future.

Leadership, lab and crowd

The model presented highlights three essentials. Leadership must articulate why and how AI matters. The crowd, meaning employees, should experiment and discover practical use cases. The lab acts as an ambidextrous engine, scaling what works today while exploring what might work tomorrow. Together, they turn experimentation into shared capability.

From individual gains to organisational impact

Many employees already use AI, often quietly, reporting strong personal productivity gains. Without the right incentives and psychological safety, these gains stay hidden. The challenge is to convert scattered improvements into organisational innovation. That requires deliberate effort, willingness to fail and renewed focus on management as a source of competitive advantage.

Turning digital twins and AI into measurable operational results with NVIDIA

Fri, 23 Jan 2026 09:55:22 GMT

Amir Altamimi, Partner Business Manager at NVIDIA

How do you turn digital twins and AI into measurable operational results? In this session, Amir from NVIDIA shares how collaboration with Schaeffler is cutting prototyping time, reducing OPEX and accelerating factory deployment, and what it takes to move from pilots to scalable digital ecosystems.

From GPUs to industrial AI

NVIDIA may be known for GPUs, but today it operates largely as a software driven engineering company. With the majority of its workforce focused on solving complex industry use cases, the company builds full technology stacks to address real manufacturing and operational challenges across sectors.

Building a digital ecosystem

Together with Schaeffler, NVIDIA is integrating more than 100 plants into Omniverse, creating digital twins of assets and processes. By simulating new factories, production lines and environmental differences before implementation, Schaeffler reduces risk, downtime and errors while accelerating deployment and innovation.

Hard results and leadership choices

The impact is tangible. Operational OPEX is reduced by up to 60 percent, deployment time for new assets drops by 40 percent, and robotics prototyping falls from 600 hours to 12. Success depends on a clear vision, strong data foundations and avoiding the trap of endless pilots without business ownership.

How Matas is scaling AI in complex e-commerce operations

Fri, 23 Jan 2026 09:35:31 GMT

Mette Zibrandtsen, Head of Ecommerce Sales at Matas

AI is transforming complex e-commerce operations, making forecasting faster, more accurate, and more scalable. In this video, you will see how Matas and Implement Consulting Group used machine learning to streamline processes, empower teams, and unlock value across the organisation.

Tackling complexity in e-commerce

Matas experienced rapid growth in its e-commerce business, creating complexities in order types, warehouse operations, campaign planning, and omnichannel fulfillment. Manual forecasting became increasingly time consuming and error prone. Leadership recognised the need for automation to maintain delivery promises and operational efficiency while keeping staffing levels constant.

Implementing machine learning with impact, speed, and scale

Together with Implement Consulting Group, Matas adopted advanced machine learning for forecasting. The technology allowed them to process historical data, incorporate campaign effects, and test new approaches quickly. The system can scale to new markets, freeing employees from repetitive tasks and allowing them to focus on value adding work and exception handling.

Building trust and sustaining adoption

The journey highlighted the human side of AI adoption. Teams initially struggled with trust and fear of losing control. By maintaining transparency, keeping human overrides, providing workshops, dashboards, and one-on-one support, Matas empowered staff to embrace the tools. Over time, employees started experimenting, improving algorithms, and generating new ideas, embedding AI into the organisation’s capabilities.

OPEX26: Scaling AI in operations

Fri, 23 Jan 2026 09:27:33 GMT

With Chris Green and Pedro Pérez, Implement Consulting Group

AI is moving fast, but impact in operations does not happen by itself. In this session, Chris Green and Pedro Pérez explore what it takes to move from promising pilots to scaled results, and what leaders must change in operating models, ownership and capabilities to stay ahead.

Why this moment matters

AI performance is accelerating at a pace few have seen before. Each new model unlocks more complex operational problems across supply chain, procurement, manufacturing and planning. Waiting is no longer a safe strategy. The gap between front runners and laggards is widening, and the cost of inaction is increasing.

From technology to leadership

The real shift is not technical, it is organisational. Leading companies treat AI as part of core operations, with clear ownership of value, decisions and accountability. Planners and engineers are trained to question and act on AI insights. Human expertise remains central, but it is augmented and strengthened.

Avoiding pilot purgatory

Many organisations get stuck in isolated pilots that never scale. The challenge is not deploying the latest model, but building the system around it. When experimentation, learning and integration become capabilities, new models become upgrades rather than transformation programmes, and impact turns tangible.

From planning to performance with PPDS

Thu, 26 Jun 2025 20:50:00 GMT

Discover how production planning can become faster, smarter and more connected. In this webinar, experts from Implement Consulting Group reveal how SAP PPDS empowers planners to drive efficiency, simplify processes and prepare for the future of digital production.

About the webinar
This webinar introduces SAP PPDS, showing how it optimises production planning and scheduling within S4HANA. Viewers gain insights into real use cases, a live demo and the benefits of integrated end-to-end planning that supports both operational efficiency and employee satisfaction.

Key benefits of PPDS
PPDS enables companies to increase throughput, reduce waiting times and improve delivery performance through automated, constraint-based planning. By focusing on exceptions rather than manual tasks, planners can make faster, data-driven decisions that enhance resource utilisation and customer satisfaction.

Live demo highlights
The session follows the daily work of a production planner using Fiori apps. It demonstrates scheduling, capacity monitoring and handling supply shortages through real-time visibility and intuitive design. The example of “Lisa” illustrates how digital tools transform planning into a seamless process.

Looking ahead
The webinar concludes with a look into the future of SAP PPDS, including enhanced Fiori interfaces, automation and AI through SAP Joule. Implement’s consultants share practical advice on how to start your PPDS journey and invite participants to upcoming webinars on integration and advanced setup.

Mastering sales and operations execution in SAP

Fri, 28 Mar 2025 08:36:05 GMT

Learn how synchronized planning bridges long-term strategy and short-term execution. This webinar explores how SAP OBP and MPS enable seamless integration across sales, operations and production for greater efficiency and business impact.

The challenge of synchronized planning

Modern manufacturing requires more than strong sales and operations planning. It needs seamless execution that connects strategic intent with day-to-day production. In this webinar, experts from Implement Consulting Group explain how synchronized planning ensures smooth coordination across the value chain.

From vision to execution

Using SAP’s Integrated Business Planning (IBP), Order-Based Planning (OBP) and Manufacturing Planning and Scheduling (MPS), the team demonstrates how to move from forecasts to feasible plans. They show how integrated systems translate long-term ambitions into short-term actions, improving stability and responsiveness.

Practical insights and real impact

Through real-life cases and a live demo, the session highlights how better alignment between sales, planning and production boosts efficiency, output and collaboration. Viewers gain practical insights on how to implement end-to-end planning processes and unlock the full potential of synchronized execution with SAP and Implement Consulting Group.

Transforming production with SAP Digital Manufacturing

Thu, 27 Mar 2025 09:10:49 GMT

Digital manufacturing is reshaping how organizations plan, execute, and optimize production. In this webinar, experts from Implement Consulting Group explore SAP Digital Manufacturing and Industry 4.0, showing how integrated systems, data visibility, and automation drive efficiency and future-ready operations.

The evolution of manufacturing
From the first industrial revolution to today’s Industry 4.0, technology has continuously redefined production. The webinar explains how visibility, transparency, and adaptability have become the new cornerstones of manufacturing, enabling companies to move beyond automation towards intelligent, data-driven operations.

Why digital manufacturing matters
Underinvesting in digital manufacturing can lead to fragmented processes, poor data flow, and lost productivity. The session highlights how SAP Digital Manufacturing addresses these challenges by providing real-time insights, seamless integration, and measurable gains in efficiency, cost reduction, and asset utilization.

Inside SAP Digital Manufacturing
Through demos and real-world examples, the team demonstrates how SAP DM connects ERP systems like S4HANA with shop floor operations. Attendees see live data exchange between systems, automated processes, and analytics dashboards that bring transparency and control to production planning and execution.

Preparing for the future
With NetWeaver nearing its sunset, organizations using SAP ME or MII must plan their transition. The webinar outlines why moving to SAP Digital Manufacturing is not just an upgrade but a transformation. It offers practical guidance for building scalable, cloud-based architectures that align IT and OT to drive long-term success.

Bridging planning and execution in manufacturing

Thu, 05 Dec 2024 10:19:26 GMT

Unlock synchronized planning with practical insights on how SAP IBP, OBP and MPS connect to bridge long-term strategy and short-term execution. Learn how integrated systems and strong processes can enhance planning agility, increase output and strengthen cross-functional collaboration.

Bridging strategy and execution

Mastering sales and operations execution requires more than the right tools. This webinar explores how SAP IBP, OBP and MPS can work together to link strategy with execution, enabling manufacturing organisations to plan efficiently, adapt quickly and act confidently across the supply chain.

From vision to operation

Implement experts Ben, Tua and Johanna guide you through the SAP ecosystem, showing how synchronized planning supports better decisions in real time. They demonstrate how connecting planning horizons within one integrated platform helps teams deliver operational efficiency, improved stability and greater customer satisfaction.

A live demo in practice

See a practical end-to-end example of SAP OBP and MPS integration. The session illustrates how real-time updates, capacity reviews and scheduling optimisation can streamline production and reduce firefighting. The demo highlights how to move from complexity to clarity and create a more collaborative and efficient planning process.

Insights for the future

The webinar concludes with a look ahead to SAP Digital Manufacturing and continuous planning evolution. Participants gain actionable takeaways on process design, system integration and transformation readiness—equipping them to drive meaningful impact across global manufacturing networks.

Novo Nordisk - Operating in a world full of constraints

Tue, 08 Oct 2024 08:56:32 GMT

In a world defined by constraints, the life science industry faces growing challenges in capacity, efficiency, and partnerships. This webinar explores how Implement Consulting Group and Novo Nordisk enable end-to-end planning and strategic collaboration with external manufacturers to create resilient and scalable operations.

The challenge of operating in a constrained world

Life science companies are facing increasing pressure from global disruptions, regulatory demands, and capacity limitations. Implement Consulting Group outlines six OPEX domains driving transformation, from digital technologies and sustainability to site efficiency and partnerships. Understanding and managing constraints through end-to-end visibility has become essential for maintaining competitiveness and resilience.

Enabling end-to-end planning and execution

Experts from Implement highlight that successful transformation requires vertical and horizontal integration across the supply chain. They emphasize five key enablers: full value chain focus, transparency, business rules, standardized systems, and strong master data. Together, these enable proactive, integrated decision-making and a shift from reactive “acoustic planning” to data-driven input planning aligned with company priorities.

Building strategic partnerships with CDMOs

As pharmaceutical companies expand, partnerships with contract manufacturers are becoming vital. Mikkel Sandorff, Vice President Operations at Novo Nordisk shares how segmentation and structured collaboration drive performance and efficiency. Implement’s viewpoint adds a practical framework for segmenting CDMOs by criticality and performance to optimize resources, enhance communication, and identify new partnership opportunities that strengthen long-term value creation.

Building a pricing operating model that drives impact

Fri, 23 Aug 2024 12:30:27 GMT

Pricing can be the most powerful lever for profitability, yet few companies realise its full potential. In this session, Implement Consulting Group explores how a well-designed pricing operating model enables organisations to turn strategy into measurable impact.

Understanding the pricing operating model

A strong pricing operating model is the blueprint for how companies structure decisions, roles, and governance around pricing. It ensures that strategy, data, and leadership work together to deliver results. By integrating six dimensions, from organisation to technology, companies can truly bring their pricing strategy to life.

The six dimensions of pricing success

Implement Consulting Group highlights how organisation and leadership, governance, processes, skills, tools, and performance management must align to drive results. Each company’s maturity and pricing game—whether value-based, cost-plus, competitive, or dynamic—determines how to balance these dimensions for optimal performance.

From design to lasting impact

Companies that thrive in pricing continuously explore new models while strengthening their operating foundation. The key lies in evolving both the pricing strategy and the operating model together. Through deliberate design, ongoing learning, and cross-functional alignment, organisations can turn the power of pricing into lasting business impact.

Unlocking production planning with embedded PPDS

Fri, 08 Dec 2023 11:40:22 GMT

In this webinar, you get a clear introduction to embedded PPDS in SAP S/4HANA, see live planning scenarios in SAP Fiori, and learn how end to end production planning can boost delivery performance, simplify scheduling, and prepare your move from SAP APO to a future ready setup.

Why production planning matters
Robust production planning is vital when networks grow complex, lead times are tight and customers expect reliable delivery. This session explains why spreadsheets and rough weekly plans are no longer enough, and how a transparent, constraint aware plan helps you balance capacity, materials and service without exhausting planners.

What embedded PPDS offers
You are introduced to embedded PPDS in SAP S/4HANA and how it connects with SAP IBP, advanced ATP and the core ERP. The webinar walks through new Fiori based apps for material coverage, capacity utilization and the advanced scheduling board, plus innovations like flexible constraints, tank planning and the PP optimizer.

What you will learn in the webinar
Through a live demo story, you follow a planner from high level stock and capacity checks into detailed scheduling, alert handling and heuristic based rescheduling. You also get an outlook on the SAP roadmap, including closer SAP IBP integration, stronger analytics and KPI tracking for plan adherence and throughput.

Keys to Prony Resources successful transformation

Thu, 02 Nov 2023 09:16:00 GMT

Discover how Prony Resources transformed from stainless steel to electric vehicle batteries, navigating market shifts, ownership changes, and complex stakeholder relations. Gain practical insights from CEO of Prony Resources Antonin Beurrier on humility, speed, and team alignment to drive successful business redirection.

Business transformation journey
Over the last 18 months, the company shifted from a supply unit in a large international group to a standalone business focused on batteries for electric vehicles. With Tesla as a main client, the transformation required a complete overhaul of products, markets, governance, and go-to-market strategy. The process demonstrates the importance of humility and market focus when undertaking major changes.

Keys to success
Success relied on engaging the entire team and stakeholders, from employees to investors and unions. Transparency, speed, and determination were critical, ensuring alignment and trust across all levels. Initiatives like employee shareholding schemes helped secure commitment and demonstrated a collective effort to preserve and grow the company.

Navigating challenges
Operating in the mining sector in New Caledonia brought unique challenges, including political pressures and resource nationalism. Overcoming these required resilience, clear communication, and a commitment to openness with international investors. The journey highlights the importance of leadership, adaptability, and collaborative problem-solving in complex transitions.

Rethinking your operating model for real impact

Mon, 03 Jul 2023 09:16:00 GMT

Organisations face a fragile and fast changing context that demands new ways of working. This video explores why updating your operating model is essential and how a structured approach can help you connect strategy with daily execution to create real and lasting value.

Why rethink your operating model
A rapidly shifting environment places new pressure on organisations to adapt with speed, clarity and purpose. Sustainability demands, changing stakeholder expectations and evolving market conditions all influence how companies must design their future ways of working.

A practical approach to transformation
Implement uses the playing to win framework to connect strategic intent with practical choices. By exploring capabilities, management systems and organisational design, the process helps create a target operating model that is feasible, aligned and ready for impact. Leadership teams gain a shared understanding of ambition and direction.

Designing a model that fits your reality
The operating model framework covers business context and key dimensions that must work together. Each transformation is unique, requiring exploration, testing and a learning mindset. Culture remains central to success, ensuring the organisation can live the change it designs and deliver value for its customers.

Unlocking growth through your operating model

Wed, 30 Nov 2022 09:16:00 GMT

Discover how your growth operating model can transform strategy into results. Roland and Peter explain why people, not processes, drive growth, and provide practical insights to help organisations unlock potential, improve alignment, and navigate challenges in today’s complex business environment.

Why growth operating models matter
In this session, Roland and Peter explore the critical role of growth operating models in bridging strategy and results. They emphasize that it is people, not tools or processes, who drive organisational growth, highlighting the importance of alignment, capability building, and cross-functional collaboration to achieve strategic objectives.

Key components of an effective model
The speakers introduce six dimensions essential for a growth operating model: people and leadership, processes, organisation and governance, performance management, culture, and technology. Each dimension is explained with practical examples, showing how they interconnect to enable efficiency, market responsiveness, and sustainable growth.

Practical insights from real projects
Roland and Peter share real-life experiences, emphasizing lessons from successful transformations. They discuss securing buy-in, working in sprint-based learning loops, ensuring senior management involvement, and balancing entrepreneurial spirit with structured processes to maintain an adaptable and integrated organisational ecosystem.

A living system approach
Using the metaphor of a coral reef, the presenters illustrate how modern organisations must function as adaptable, interconnected systems. Each element contributes to the whole, requiring continuous attention to processes, culture, and collaboration to ensure the organisation remains dynamic, efficient, and aligned with its environment and strategic goals.

Novo Nordisk's journey to circular for zero strategy

Mon, 14 Feb 2022 09:16:00 GMT

Discover how Novo is transforming its global supply chain and engaging 60,000 suppliers in its Circular for Zero strategy. Learn how partnerships, employee movements, and practical sustainability measures can create meaningful change across industries and value chains.

Driving a circular economy
Novo’s Circular for Zero strategy aims for zero environmental impact through circular supply, circular company operations, and circular products. The company goes beyond its own production footprint to include CO2, water, and waste across the entire value chain, ensuring sustainability from suppliers to end products.

Mobilizing people and partnerships
Engaging 2,500 colleagues in the “movement” and leveraging formal strategic tracks, Novo creates informal networks and workshops that empower employees worldwide. Partnerships with Sky Energy for sustainable aviation fuel and Maersk for biofuel-powered shipping demonstrate how collaboration extends across suppliers and competitors.

Global supplier engagement
With 60,000 suppliers, Novo focuses on key partners first, helping them switch to renewable energy, while embedding sustainability requirements in contracts for all suppliers. Local adaptation ensures environmental solutions are practical and effective, even in challenging markets.

Sustainability as business strategy
For Novo, sustainability is a prerequisite for future business. By integrating environmental considerations into every decision, investing in technology, and fostering collaboration, the company demonstrates that profitability and sustainability can advance together while reducing the global environmental footprint.

Knauf Insulation on harmonising processes and customer focus

Mon, 14 Feb 2022 09:16:00 GMT

Discover how Knauf Insulation created a more agile and customer-focused organization by harmonising processes without losing local flexibility. Learn practical strategies for driving efficiency, ownership, and engagement across global teams while improving customer service and operational performance.

Transforming operations
Knauf Insulation has tackled the challenge of fragmented processes across its global markets by focusing on harmonisation rather than rigid standardization. This approach enables each region to maintain its specific strengths while aligning on common practices that enhance efficiency and reduce dependency on individual "superstars."

Driving engagement and ownership
Central to the transformation is involving employees from the start. By co-creating solutions with those directly in the process, Knauf Insulation fosters a sense of responsibility and ownership. This collaborative approach ensures that changes are embraced, creating lasting impact on both behavior and performance.

Measurable results and continuous improvement
The project has already improved operational efficiency by around 6%, with a target of 20% or more in the coming years. Employee approval and engagement ratings reflect strong buy-in, which indirectly enhances customer satisfaction. Continuous communication and celebrating small wins help maintain momentum and create a sustainable transformation culture.

Leadership lessons
Key takeaways include selling the change effectively, engaging employees in solution design, and continuously communicating results. Knauf Insulation demonstrates how thoughtful process harmonisation and strong governance can drive both operational excellence and a positive organisational culture.

Rethink, react and transform for the future

Mon, 14 Feb 2022 09:16:00 GMT

Transformation is more than a buzzword. In this conversation from OPEX 222, leaders and thought provokers explore how empathy, sustainability and digitalization come together to help organizations rethink, react and transform for a more resilient and purpose-driven future.

Building successful transformations

Transformations fail when they focus only on processes and numbers. As Martin Lindström explains, true change starts with empathy and common sense. Successful leaders look at transformation as a human journey, taking people from point A to point B with purpose and meaning. The key is involving employees early and aligning around shared ownership of the change.

Embedding sustainability into operations

Novo Nordisk’s Circular for Zero strategy shows how purpose-driven sustainability can mobilize thousands of colleagues and suppliers. By combining formal structures with grassroots movements, they engage people across functions and geographies. Their approach highlights that long-term environmental goals must become tangible actions today, creating both business value and collective impact.

Shaping the future with digitalization

Fujifilm Diosynth Biotechnologies demonstrates how intelligent automation and modular processes can speed up the delivery of life-saving medicine. Their digital transformation focuses on reducing lead time, improving quality and empowering employees with data-driven tools. The journey underlines that successful digital change depends as much on people and culture as on technology.

Turning insight into action

From harmonizing processes to collaborating across ecosystems, the event reminds leaders that thriving in uncertainty means acting with empathy, clarity and focus. Transformation is not a one-time project but a continuous journey of learning, innovation and purpose.

Streamlining biotech production at Fujifilm Diosynth Biotechnologies

Mon, 14 Feb 2022 09:16:00 GMT

Discover how Fujifilm Diosynth Biotechnologies is transforming its complex biotech production process with digital tools, modular systems, and end-to-end data. Learn how their journey reduces lead times, enhances efficiency, and engages employees in reshaping the way medicines reach patients faster.

Overview of the digital transformation
Fujifilm Diosynth Biotechnologies has embarked on a digital transformation journey to tackle the challenges of producing medicines in a highly regulated, 24-7 environment. By focusing on a clear digital vision, the company is reducing lead times, streamlining production, and making critical data accessible to all stakeholders across the supply chain.

Key elements of the transformation
The transformation centers on four core elements: one-click tech transfer, modular and digital manufacturing, no-touch release, and data at your fingertips. These elements work together to standardize processes, integrate digital systems, and allow skilled operators to focus on high-value tasks, while automation handles repetitive activities efficiently.

Impact on people and processes
Beyond technology, the transformation emphasizes employee engagement and culture. By involving shop floor employees and quality teams, Fujifilm Diosynth Biotechnologies ensures that changes are adopted smoothly. This approach builds a sustainable way of working, reduces manual effort, and creates a more efficient, future-ready workplace.

Lessons and takeaways
Key takeaways from the journey include starting with business value, implementing standards early, and avoiding overreliance on specific tools. The process is long-term and iterative, requiring empathy, adaptability, and a focus on tangible results. The company demonstrates that digital transformation is as much about people as it is about technology.

Martin Lindstrøm - Making sustainability tangible in complex organisations

Mon, 14 Feb 2022 09:16:00 GMT

In this conversation branding expert and New York Times best-selling author Martin Lindstrøm together with Implement Consulting Groups Sheva Rostam explore how organisations can move beyond talk and embed sustainability into every function. They discuss why ownership across the company is essential and how turning long-term goals into tangible, emotional actions creates real progress.

Embedding sustainability across the organisation

Sustainability cannot live in one department alone. Martin Lindstrøm explains that when companies isolate it as a separate function, they repeat the same mistake once made with marketing and sales. True progress happens when sustainability becomes part of every role, woven into culture, purpose and structure.

From long-term vision to short-term impact

Martin introduces his Perceived Justification Symbol (PGS) method, showing how large goals can feel more achievable through small, emotional and tangible steps. Drawing on examples from P&G, Shell and Aquafresh, he illustrates how perception drives engagement. The key is to make sustainability visible, actionable and rewarding for everyone.

Martin Lindstrøm - The power of empathy in driving transformation

Mon, 14 Feb 2022 09:16:00 GMT

Transformation often fails not because of strategy, but because of human behavior. In this video branding expert and New York Times best-selling author Martin Lindstrøm together with Implement Consulting Groups Pedro Maestrelli, explore how empathy, psychological safety, and default behaviors shape the success of organizational change. Viewers will gain insights into practical ways to make transformation stick.

Understanding transformation
Transformation is more than incremental change or process improvements. Martin Lindstrøm explains it as the act of speeding up a customer recalibration, focusing on both internal and external stakeholders. The key to successful transformation lies in empathy, the ability to see the world from the customer's perspective, and applying common sense to organizational decisions.

The role of psychology and behavior
Human behavior is the hidden barrier to change. Peer pressure, default habits, and social compliance often derail transformation initiatives. Martin illustrates this with examples of everyday actions, showing how even simple behavior changes can fail without conscious effort and practice, highlighting the depth of psychological impact on organizational change.

Lessons from innovation
Startups like Snapchat thrive because they are deeply in tune with customer needs. By fostering empathy and understanding, organizations can overcome fear and rigid compliance structures, creating space for innovation. The discussion emphasizes that lasting transformation requires both emotional intelligence and deliberate behavioral change.

IKEA on making sustainable living affordable for the many

Mon, 28 Sep 2020 19:53:00 GMT

How can a global retailer cut emissions while making sustainable living affordable for the many people? In this talk, IKEA shares its journey toward becoming climate positive, highlighting circular design, plant based food and deep supplier collaboration that any business can learn from.

Why climate positive matters

Climate change, unsustainable consumption and inequality are reshaping how companies operate. IKEA explains why limiting global warming to 1.5 degrees is critical for both people and business, and how understanding your full value chain footprint is the first step to turning risk into opportunity.

A circular and climate positive strategy

The talk explores IKEA’s climate positive ambition by 2030, combining deep emissions cuts with smarter materials, circular product design and support for suppliers shifting to renewable energy. Concrete examples show how decoupling growth from emissions is possible when sustainability is integrated into core business decisions.

From plant balls to partnerships

Viewers also hear how affordable plant based food, like the plant ball for meat lovers, can dramatically reduce climate impact while keeping prices low. The session closes with three pieces of advice for any company, from setting bold science based targets to collaborating across industries to scale real change.

How Dow accelerates digitalisation in its supply chain

Mon, 28 Sep 2020 19:52:00 GMT

Learn how Dow uses digitalisation to build Amazon-like customer experiences, smarter supply chains and more engaging jobs. In this conversation, you get concrete examples, lessons and pitfalls to help you prioritise technology, design end to end processes and bring people along.

Digitalisation at Dow

Digitalisation at Dow is driven by a clear ambition to become more Amazon-like for its customers. By digitising supply chain operations, the company aims to give real time visibility, reduce friction in ordering and delivery, and support resilience even in disruptive situations such as border closures.

How Dow prioritises initiatives

Rather than chasing shiny technology, Dow uses an overarching framework that links digital initiatives directly to business priorities. Executive sponsorship through the North Star program and close engagement with regions and functions help prioritise what to scale, where to pilot and which partners to involve.

Technology in action

Practical examples include smart containers equipped with IoT sensors and GPS that track chemicals in transit and monitor temperature and pressure. Combined with platform partners, these solutions give customer service and customers themselves accurate arrival time predictions and insights that feed into smarter planning and scheduling.

People and collaboration

Digitalisation is also a people journey. Dow works with frontline employees, super users and external specialists to refine solutions, simplify work and remove repetitive tasks with analytics and machine learning. By combining experience and digital talent, the company builds acceptance, stronger collaboration and higher employee satisfaction.

Future-proofing operations for a resilient tomorrow

Mon, 28 Sep 2020 18:57:00 GMT

In a time of constant change, leading companies are rethinking how to build resilient, adaptable and sustainable operations. This event brings together voices from industry and consulting to share how collaboration, digitalization and human-centric transformation can future-proof businesses and create long-term value.

Building resilient operations
Explore how organizations can transform supply chains, manufacturing and distribution to thrive amid uncertainty. Learn how a mix of strategy, technology and people-driven transformation can create lasting impact and make businesses fit for both the future and for humans.

Transformation through collaboration
At the heart of every successful change is co-creation. Implement Consulting Group and leading industry partners show how involving people at every level drives performance, fosters ownership and accelerates learning. Real-world cases demonstrate how to turn transformation from theory into tangible results.

Digitalization and innovation
From data-driven planning to smart logistics, digital technologies are reshaping the way operations work. Discover how companies like Dow are using digital platforms and partnerships to improve visibility, agility and decision-making across global supply chains.

Sustainability as a growth driver
IKEA’s story highlights how climate-positive goals can become a business opportunity. Integrating circularity and renewable energy into every step of the value chain can align sustainability with profitability while inspiring employees and customers alike.

The human side of adaptability
Economist and author Tim Harford reminds us that real adaptability is not about perfection but learning fast, staying open and reframing failure as growth. By building diverse teams and nurturing curiosity, organizations can develop the mindset to thrive in change.

A call to action
Future-proofing operations requires courage, creativity and collaboration. The key lesson: rethink how we lead, co-create and act today to ensure we are ready for tomorrow.

How APM Terminals builds lasting transformation

Mon, 28 Sep 2020 13:51:00 GMT

APM Terminals shares key learnings from a global lean transformation built on clear systems, strong leadership and involvement of frontline colleagues. The video highlights how mindset, discipline and customer focus shape a sustainable approach to long term change.

How the transformation works

The company uses one global operating system with standard work, performance management and structured problem solving. Frontline teams are trained to solve problems, contribute ideas and develop personally. This bottom up involvement creates motivation and builds confidence in the process.

Key insights for leaders

Successful transformation depends on discipline, clear incentives and leaders who role model the desired behaviours. Long term investments in training, communication and trust building are essential. Partnering with experienced organisations helps navigate complexity and strengthen implementation.

What the journey shows

Early results took time, but standard work and performance management quickly improved productivity. Social platforms helped communication and recognition across teams. Most importantly, the transformation has become sustainable, supported by a committed leadership team and a culture centred on people.